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Support

Need help?
From ordering to installation and warranty, get expert support every step of the way.

Project Support & Ordering

Lead Times

ETAs & Delivery Questions

  • 2-4 Weeks for our In-Stock systems

  • 8-10 Weeks for non High-Wind systems

  • 12-14 Weeks for High Wind & Hurricane, custom colors, and curved systems with non-impact glass 

  • 14-16 Weeks for High Wind & Hurricane system with impact glass

Our ETAs start once your CAD is approved and payment received. These times can vary and are subject to change without notice. For the most up-to-date info, your sales rep is just a call away. If you’re in a hurry or need special shipping, reach out at 866 495 4014 and we'll explore options together. Remember, custom finishes or special orders might need a bit more time, and lead times can change. We're here to help!

Installation

Warranty

​We’re proud to offer the best protection in the business, giving you peace of mind with our industry-leading warranty:

  • Lifetime coverage on hardware 

  • 20-year limited warranty on glass 

  • 10-year limited warranty on frames

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Expert Support

Get personalized assistance from our knowledgeable team to ensure your project's success. We're here to help with any technical or design inquiries.

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Schedule a Consultation

Speak with an EZ-FOLD-A-DOOR Consultant to discuss your goals

Schedule a Tour of Our National Support Center
(Las Vegas)
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